FAQs

• We ship orders within 1-3 days of purchase. Domestic delivery usually takes about 1-3 business days.

• In the EU region, we offer free shipping to customers whose orders exceed a certain limit.

• You can change or cancel your order within 14 days of receiving the product

• We currently only deliver to the EEA and Ukraine.

• 14 days from receiving the order

• Logged-in users can initiate a return in their account under "Request a return". If you do not have an account, you can contact us, for example, using this form and request a return.
• Please note that returns must be agreed upon in advance.
• We also recommend reading our Refund Policy

Certain products cannot be returned. These include products custom-made for the customer (such as special orders or personalized items), gift cards, clearance items, and promotional products.

Otherwise, we follow our standard return policy.

• within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund to your account.
  
  

• We are a Finnish online store.

• Our warehouse is located in Finland

• Yes. We also sell to businesses.